RECRUITMENT OF JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES) – SBI

RECRUITMENT OF JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES)  (Advertisement No. CRPD/CR/2024-25/24)

ONLINE REGISTRATION OF APPLICATION AND PAYMENT OF FEES: 17.12.2024 TO 07.01.2025

 Applications are invited from eligible Indian Citizens for appointment as Junior Associate (Customer Support & Sales) in clerical cadre in State Bank of India. Candidates can apply for vacancies in one State/UT only. Candidates can appear for the test only once under this recruitment project. The candidates applying for vacancies of a particular State/UT, should be proficient (reading, writing, speaking and understanding) in the specified opted local language of that State/UT (mentioned in the under given vacancy table against each state/UT). The test for knowledge of specified opted local language will be conducted as a part of selection process. It will be conducted after qualifying the online Main examination but before joining the Bank. Candidates who fail to qualify this test will not be offered appointment. Candidates who produce 10th or 12th standard mark sheet/ certificate evidencing having studied the specified opted local language will not be required to undergo the language test. There is no provision for Inter Circle Transfer / Inter State Transfer for Junior Associates to be recruited.

Preliminary Examination will be conducted tentatively in the month of February 2025 and Main Examination will be conducted tentatively in the month of March/April 2025. Candidates are advised to check regularly Bank’s website https://bank.sbi/web/careers/current-openings or https://www.sbi.co.in/web/careers/current-openings for details and updates. The examinations will be as detailed under point No. 4 under Selection procedure.

ELIGIBILITY CRITERIA:

Age Limit: (As on 01.04.2024) Not below 20 years and not above 28 years as on 01.04.2024, i.e. candidates must have been born not earlier than 02.04.1996 and not later than 01.04.2004 (both days inclusive).

Relaxation of Upper age limit:

NOTE:

Cumulative age relaxation will not be available either under the above items or in combination with any other items.

Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of joining. No change in the category of any candidate is permitted after registration of online application. No correspondence/ email/phone will be entertained in this regard.

Trained Apprentice of SBI: Relaxation in upper age limit will be applicable to trained Apprentice of SBI who has completed the apprenticeship successfully in SBI on or before 30.11.2024 and his/ her conduct and performance is found to be satisfactory during the entire training period. Successful completion of Apprenticeship training refers to passing of skill evaluation test (Trade Test) and Obtention of joint National Apprenticeship Certificate jointly issued by SBI-NSDC/ BFSI-SSC.

Essential Academic Qualifications: (As on 31.12.2024): Graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government. Candidates having integrated dual degree (IDD) certificate should ensure that the date of passing the IDD is on or before 31.12.2024.

Those who are in the final year/ semester of their graduation may also apply provisionally subject to the condition that, if provisionally selected, they will have to produce proof of having passed the graduation examination on or before 31.12.2024.

Note:

(a) The date of passing eligibility examination will be the date appearing on the mark sheet/certificate or provisional certificate issued by the University/Institute. In case the result of a particular examination is posted on the website of the University/ Institute, a certificate issued by the appropriate authority of the University/Institute indicating the date on which the result was posted on the website will be taken as the date of passing.

(b) Matriculate Ex-servicemen, who have obtained the Indian Army Special Certificate of Education or corresponding certificate in the Navy or Air Force, after having completed not less than 15 years of service in Armed Forces of the Union are also eligible for the post. Such certificates should be dated on or before 31.12.2024.

SELECTION PROCEDURE: The selection process will consist of on-line test (Preliminary & Main exam) and test of specified opted local language.

Phase-I: Preliminary Examination: Online Preliminary Exam consisting of Objective Tests for 100 marks will be conducted online. This test would be of 1-hour duration consisting of 3 Sections as follows:

Each test will have a separate timing as mentioned above. There will be negative marks for wrong answers in the Objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer. No minimum qualifying marks are prescribed for individual test OR for aggregate score. Section wise marks will not be maintained.

Adequate number of candidates in each category as decided by the Bank (approximately 10 times the numbers of vacancies. subject to availability) will be shortlisted for the Main Exam from the list of all candidates arranged in descending order of aggregate marks scored.

Phase – II: Main Examination: Structure of Online Main Exam would be as follows:

Each test will have a separate timing as mentioned above.

There will be negative marks for wrong answers in the Objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer.

Candidates are required to score a minimum percentage marks on aggregate (For SC/ST/OBC/PwBD/XS/DXS candidates, 5% relaxation available thereon). Minimum qualifying marks on aggregate will be as decided by the bank. No minimum qualifying marks for individual subject are prescribed. Section wise marks will not be maintained.

Trained apprentices of SBI may be given weightage in the Main Examination by awarding 2.5% of the maximum marks (i.e. 5 marks out of 200 marks) as bonus marks. The bonus marks will be added to the aggregate score of the candidate to arrive at the final aggregate score. These bonus marks will be given only if an apprentice has completed the apprenticeship in SBI successfully on or before 30.11.2024 and his/ her conduct and performance is found to be satisfactory during the entire training period. Successful completion of Apprenticeship training refers to passing of skill evaluation test (Trade Test) and Obtention of joint National Apprenticeship Certificate jointly issued by SBI-NSDC/ BFSI-SSC.

 Merit list will be drawn State wise, category wise. Candidates qualified in the test (main examination) will be placed according to their aggregate marks in descending order in respective States and Categories.

NOTE: Other detailed information regarding the examination will be given in the ‘Acquaint Yourself’ booklet, which will be made available to the eligible candidates along with the call letter for the test.

* List of medium of examination according to state applied for:

Test of specified opted local language:

Those who qualify for selection and produce 10th or 12th standard mark sheet/ certificate evidencing having studied the specified opted local language will not be subjected to any Language test. In case of others (qualified for selection), specified opted local language test will be conducted after provisional selection but before joining. Candidates who fail to qualify this test will not be offered appointment. Candidates not found proficient in specified opted local language would be disqualified.

Provisional Selection (Subject to qualifying specified opted local language).

The marks obtained in the Preliminary Examination (Phase-I) will not be added for the selection and only the aggregate marks obtained in Main Examination (Phase-II) will be considered for preparation of the final merit list. Provisional selection will be made on the basis of candidate’s performance in the test (Main Examination).

Final selection will be subject toi. Verification of eligibility for the post and information furnished in the online application.

1. Qualifying in test of specified opted local language, where applicable, as detailed above. Results of the candidates who have provisionally qualified for selection will be made available on the Bank’s website.

Wait List: A wait list of up to 50% of vacancies (State-category wise) will be maintained. Candidates will be released from this waitlist on quarterly basis against non-joining and resignation out of the current batch only, subject to the candidates securing minimum qualifying marks as may be stipulated by the Bank for selection. This wait list will be valid for a period of one year from the date of declaration of final result.

Preliminary Exam is tentatively scheduled in February 2025: A Tentative List of examination centres is provided under Annexure I.

• Candidate should choose the name of the Centre where he/ she desires to take the examination. SBI, however, reserves the right to cancel any of the examination centres and/or add some other centres, at its discretion, depending upon the response, administrative feasibility etc. SBI also reserves the right to allot the candidate to any centre other than one he/she has opted for.
• No request for change of examination centre / date / session shall be entertained.
• Candidate will appear for the examination at the allotted centre at his/her own risk and expenses and SBI will not be responsible for any injury or losses etc. of any nature.
• Any unruly behaviour/ misbehaviour in the examination hall may result in cancellation of candidature, disqualification from future exam conducted by SBI.
• Call letter for Preliminary Exam: Call letter of Preliminary Exam will not be collected at the examination venue. However, it will be duly authenticated/ Stamped by the exam centre staff.

Candidate will need to retain the call letter (along with authenticated/ stamped copy of the ID proof) safely. Those candidates who are called for Main Exam will be required to bring this call letter along-with Main Exam call letter and other requisite documents as per information provided in the “acquaint yourself booklet” and call letter. However, scribe form (wherever applicable) will be collected during the Preliminary Exam.

Candidates need to bring two additional photographs (same as pasted by the candidate on call letter) along-with the call letter and other requisite documents as per information provided in the “Acquaint yourself booklet” and call letter.

Candidates reporting without photograph pasted on the call letter or without two additional photographs (same as pasted on call letter) will not be allowed to appear for the exam.

(It is advisable that candidate retains atleast 8 copies of the same photograph which is uploaded at the time of Application as these would be needed for further stages of this selection process)

PAY SCALE: Rs.24050-1340/3-28070-1650/3-33020-2000/4-41020- 2340/7-57400-4400/1-61800-2680/1-64480.

The starting Basic Pay is Rs.26730/- (Rs.24050/- plus two advance increments admissible to graduates).

EMOLUMENTS: The total starting emoluments of a Clerical Cadre employee payable at Metro like Mumbai will be around Rs.46,000/- per month inclusive of D.A., other allowances at the current rate and two additional increments for newly recruited graduate junior associates. Allowances may vary depending upon the place of posting. They will be eligible for reimbursement of various perquisites, provident fund, Pension under New Pension scheme (Defined Contribution Benefit), Medical, Leave-Fare and other facilities, as per instructions of the Bank as may be issued from time to time. 8.

PROBATION PERIOD: Selected candidates will be governed by the terms and conditions of the Service Regulations of the Bank in force at the time of joining. The newly appointed Junior Associates will be on probation for a Minimum period of 6 months. Newly recruited Junior Associates will be required to complete e-lessons as prescribed by the bank during the probation, for getting confirmed in the Bank, failing which their probation will be extended till completion of the same.

Further, before the probation period comes to an end, the performance of the newly recruited employees will be evaluated and the probation period of those employees whose performance fails to meet Bank’s expectation, may be extended.

PRE-EXAMINATION TRAINING: Bank will arrange pre-examination training for SC/ST/OBC/Ex-servicemen/PwBD category candidates in consonance with the guidelines issued by Government of India. PreExamination Training will be conducted online. All eligible Candidates who opt for and wish to avail of Pre-Examination Training should fill in the relevant column in the online application. Candidates opting for PreExamination Training should login for training from Bank’s website by entering their registration number and date of birth. Intimation regarding schedule of Pre Examination Training will be shared with the candidates through their registered email and SMS. No hard copies will be sent.

CALL LETTERS FOR EXAMINATION:

1. Preliminary Examination: The candidates should download their call letter and an “Acquaint yourself booklet” by entering their registration number and password/date of birth from the Bank’s website tentatively from 10 days before the exam date.
2. Main Examination: Candidates qualified for main examination would be able to download their call letter from the Bank’s website (following the instructions available on the screen) tentatively from 10 days before the exam date.
3. At the time of Main Exam: Candidates must bring duly authenticated Preliminary Exam call letter (with authenticated copy of ID proof) as well as Main Exam call letter at the time of Main Exam. These documents along-with other requisite documents need to be submitted during the Main Exam.
4. Candidates need to bring two additional photographs (same as pasted by the candidate on call letter) along-with the call letter and other requisite documents as per information provided in the “acquaint yourself booklet” and call letter. Candidates reporting without photograph pasted on the call letter or without two additional photographs (same as pasted on call letter) will not be allowed to appear for the exam.

NO HARD COPY OF THE CALL LETTER (PRELIMINARY/ MAIN)/ ACQUAINT YOURSELF BOOKLET WILL BE SENT BY POST.

IDENTITY PROOF TO BE PRESENTED/ SUBMITTED AT THE TIME OF (PRELIMINARY/ MAIN) EXAMS: The candidates must bring one photo identity proof such as passport/ Aadhar/ PAN Card/ Driving License/ Voter’s Card/ Bank Passbook with duly attested Photograph/ Identity Card issued by School or College/ Gazetted Officer in the official letter head in original as well as a self-attested Photocopy thereof. The photocopy of Identity proof should be presented along with call letter to the invigilators in the examination hall, failing which or if identity of candidates is in doubt the candidate will not be permitted to appear for the test.

BIOMETRIC VERIFICATION: Bank, at various stages, may capture thumb impression or IRIS of candidates in digital format for biometric verification of genuineness of the candidates. Candidate will ensure that correct thumb impression or IRIS is captured at various stages and any inconsistency will lead to rejection of the candidature. In case of any candidate found to be not genuine, apart from taking legal actions against him/her, his/her candidature will be cancelled. As such, they are advised not to apply any external matter like mehandi, ink, chemical etc. on their hands.

APPLICATION FEE AND INTIMATION CHARGE: (Non-Refundable): 

 HOW TO APPLY: Candidates can apply online and no other mode of application will be accepted.

Candidates will be required to register themselves online through Bank’s website https://bank.sbi/web/careers/current-openings OR https://www.sbi.co.in/web/careers/current-openings – Recruitment of Junior Associates 2024. After registration candidates are required to pay the requisite application fee through online mode by using debit card/ credit card/ Internet Banking.

Helpdesk: In case of any problem in filling up the form, payment of fee/ intimation charges or receipt of Admission/call letter, queries may be made at telephone no. 022-22820427 (between 11:00 AM and 05:00 PM only on Bank working days) or lodge his/her query on http://cgrs.ibps.in Candidates are advised not to forget to mention ‘Recruitment of Junior Associate-2024’ in the subject of the email.

Pre-requisites for Applying Online: Candidates should have valid email ID & mobile no. which should be kept active till the declaration of results. It will help him/ her in getting call letter/ advices etc. by email/ SMS.

For More information : visit official website https://sbi.co.in/web/careers/current-openings

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